Concierge Services

At The Reserve at Thousand Oaks, our staff prides itself on "five star" service, so you won't just hear those words - you'll feel them. In fact, as soon as you realize our front desk is merely a phone call away, and that we're happy to handle the more mundane matters of your day, you'll be tickled at how much free time you now have to do exactly what you want.

Here's another word you should get used to: concierge. That's not a typo; it's part of your new lifestyle. Your personal concierge will create a worry-free atmosphere that goes beyond appointment minding. Yes, of course we'll book your next manicure, pedicure or massage, but we'll also schedule dog walks for your furry friend. We'll make reservations at that new restaurant that piqued your palate after you saw it on TV. We'll also pick up a gift for your visiting grandchild, and even get it wrapped. In need of a tropical getaway? We'll present you with all the particulars, and help in the planning, so that all you'll have to do is pack your suitcase (which we'll carry to the private car we've arranged to take you to the airport). Your concierge will become so indispensable, you'll wonder how you ever got along without one.

So say ta-ta to those tiny yet time-consuming things you used to attend to on a daily basis - and attend to you instead. We'll even take care of your housekeeping, if you prefer to use that time to focus on fun, like taking a dip in the pool, entering a card tournament, going on shopping excursions or taking up yoga. Yes, five-star service means your happiness is our happiness, so we're looking forward to getting to know your smile. From scheduled transportation to dry cleaning to opera tickets, isn't it nice to know we've thought of everything?